The Fashion Station · Customer Support
AI Helpdesk
Get instant help with orders, returns, stitching, products and general queries—24 hours a day, 7 days a week.
Always Available
Chat with Our AI Assistant
Available 24 hours a day, 7 days a week for instant answers. For order-specific help, keep your Order ID ready.
The AI assistant is available at any time. Human-support enquiries received outside office hours are answered on the next working day.
How We Can Help
What You Can Ask Our AI Assistant
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Order Status & Tracking
Share your Order ID and we’ll give you a live update. Or track it yourself.
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↻ Returns & Exchanges
Initiate an eligible return within 30 days. Read the returns policy or go to the return centre.
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✂ Stitching & Measurements
Questions about our stitching service or help with measurements.
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Payments & EMI
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Product & Sizing Help
Need help choosing a suit, fabric, or size? We’re happy to advise. Read our body type guide.
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Wholesale Enquiries
Boutiques and resellers can enquire about wholesale pricing and minimum orders.
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Other Ways to Reach Us
Prefer Email or Phone?
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Email
Reply within 12 working hours
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Phone
Mon–Fri · 10 AM – 6 PM IST
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