Contact Us & Customer Care
Reach our team via AI chat, phone or email — we’re here Monday to Friday, 10 AM to 6 PM IST
Pick the Channel That Suits You Best
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✨ AI Chat Assistant — Instant Answers
Get answers instantly — 24/7
Ask about products, shipping, returns, payments and more
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How Can We Help With Your Order?
Order history, billing & shipping details are available if you have an account with us. Don’t have one yet? Login or sign up here.
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Order Queries
Send us an email at [email protected] with your order ID and billing email for any queries or complaints related to your order.
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Track Your Order
Track your shipment in real time at Track Order.
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Returns & Exchanges
If you wish to return an item, visit our Returns page for all details. Read our Returns policy.
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Stitching Service
For stitching, click here. To send measurements, visit our Measurements Sheet.
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When We’re Available
Our support hours are 10 AM to 6 PM (IST), Monday to Friday. We are closed on Saturday and Sunday — any queries or emails received on weekends or holidays will be answered the next working day.
If our lines are busy or calls go unanswered, kindly drop us an email at [email protected]. We will contact you within 12 working hours — Monday to Friday, 10 AM to 6 PM, excluding public holidays.
Registered Office Address
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Registered Office · Uttar Pradesh
THE FASHION STATION
8th Floor, Unit No. 8125, Gaur City Mall Office Space
Sector 4, Greater Noida West
Gautam Buddha Nagar, Uttar Pradesh, India — 201318
Phone: +91 11 6965 2141
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Beware of Fraudulent Calls & Numbers
If anyone calls you or messages you from any number claiming to be from The Fashion Station, please verify their identity before sharing any information and report suspicious contacts to us immediately.
In case of any queries regarding our contact details, please email [email protected].
Regards,
Team The Fashion Station