We Provide 10 Days Returns Policy.
Returns Policy – Click here to read the policy.
Kindly Contact us on email / whatsapp to Initiate the return.
Whatsapp – +918929388388
Email – [email protected]
(Working hours from Monday to Friday 10 AM TO 6 PM)
If you want to return your order kindly contact us via whatsapp at +918929388388 or email us at [email protected] along with the order number. Once confirmed by our executive , please dispatch the Items by any courier service you want to the address given to you by our customer care representative. The Return parcel should reach us within 10 days from date of delivery.
PLEASE MENTION ORDER NUMBER ON TOP OF THE PACKAGE.
Once return is received and inspected – we will process refunds etc as per store policy given here.
A few Points to Note:
Returnable Items : Unstitched Salwar Suits , Kurtis from any category can be returned except from any Items from Sale Category.
- Only Unused and Unstitched Dress Material can be returned if informed on same day of delivery.
- The product should reach us within 10 days from date of delivery on our return address that we will send you via email.
- Once we receive the product we will arrange for exchange or refund in form of FSTN Store Credit as per your request.
- Refunds of your order will be done in form of store credit (Fashion Station Wallet) only which will be valid for six months which can be used to place a new order.
- Return cost will be borne by the customer except when a return is happening due to error on our part like if we sent you a wrong or a damaged item. Our maximum return shipping cost liability will be ₹ 100/-.
Non Returnable Items :
- STITCHED , PRET or Custom Stitched Products are Strictly Non-Returnable irrespective of wrong size or fit.
- Jewellery , Men’s Kurta Payjama , Bags , Clutches , Foot-Wear , Jootis , Stitched Suits and made to order suits cannot be Cancelled – exchanged or returned.
- Items under any offer , discount or from our “SALE” category cannot be cancelled , exchanged or returned except when we sent you a wrong or a faulty item. (Misprint, Beads or tassels coming out , uneven edges of dupatta , difference in shade , lesser fabric will not be considered as faulty or defective. )
Cost of Returns Logistics:
We are the only store in Original Lawn Dress Market who has a No questions asked return policy. This we have kept for our customers who do not want to keep something which they didn’t like. But from our point also you need to understand that we cannot provide returns shipping as its an additional cost in addition to additional cost we incurred in forward logistics by providing you FREE SHIPPING. When we are going extra mile for our clients we do expect a tiny cooperation from our clients to send the disliked material back . This practise will also ensure that we keep minimal margins of our stock online and can pass on benefits to clients like for e.g. by providing best online rates , providing sales and offers from time to time. We thank you for your understanding. Kindly Ship the material back to us if your return request was approved.