REFUND POLICY
Zainab Global Arts Pvt. Ltd., a company incorporated under the laws of India, having its registered office at E-65 Site 5 Kasna Greater Noida Uttar Pradesh Pin 201310 India (“Zainab Global Arts Pvt Ltd”, “we”, “us” or “our”) is managing and operating the website www.thefashionstation.in and the corresponding mobile and tablet applications thereof (The Fashion Station is collectively referred to as the “Platform”) through which it inter alia, offers various retail solutions, facilitates the online sale and purchase of a diverse range of products including lifestyle, fashion, clothing, appeal, footwear, accessories, other products listed on the Platforms from time to time (“Products”) to the users of the Platforms (“User” or “Users” or “you” or “your”).
We aim to provide the best customer experience to our Users beginning from placing an order to initiating a return on the Platforms. While transacting on the Platforms, you can expect a hassle-free experience in shipping, returning, cancelling the Products that you have ordered/booked and can rely on us as your preferred shopping destination.
Refunds of your order will be done in form of store credit (Fashion Station Wallet) – Credited within 2-3 Business Days – which can be used to place a new orders.
*No refunds allowed for Custom or made to order dresses.